Oracle Order Management Cloud is designed to increase order capture and order fulfillment execution across the quote-to-cash process by providing a central order hub for multiple channel environments. The application offers the ability to capture, price, and configure the orders through direct purchase order entry. Orders can also be received from external sources, modified, and then processed for order fulfillment. It offers pre-built integrations with other Oracle Cloud services, global availability, centrally managed orchestration policies, and order fulfillment monitoring. Managing Multi-Channel Orders - Order Management Cloud is an application that enables the organizations to accurately and efficiently maintain customer orders across multi-order capture and order fulfillment systems. The capture features permit orders to be entered directly, imported from external capture systems or imported from external capture systems, and then edited. Order fulfillment capability then orchestrates the orders across multiple fulfillment systems, receives fulfillment status updates, and coordinates back to the capture systems. The capture and order fulfillment systems can be an on-premise or mixture of the cloud. As the collection point between capture and fulfillment systems, Order Management Cloud serves as an order hub across the order to cash process to centrally maintain, capture, and fulfillment orchestration policies, view order status and exceptions.
Optimize Order Promising - With Oracle Global Order Promising Cloud, is an optional module for Oracle Order Management Cloud, users can create optimal product availability commitments, taking the lead of all available supply, to increase revenues, and customer satisfaction while reducing order fulfillment costs. Global Order Promising Cloud collects key supply data and applies user definable sourcing and promising rules to choose the best availability options for customer and enterprise. Promising options include Available to Promise, Lead-time based, Capable of promising, and Profitable to Promise. Allocation by demand class ensures that scarce supply is reserved for the most important customers.